I happen to love ordering online groceries and especially from this store. I am leaving a comment to simply say that they are doing a good job… I save a lot of time and hassle with the help of their team… however, I better not get spam comments from leaving this post. LOL
I have been to Glatt Mart four times. I can say that without doubt, I have never
seen the selection of meat and poultry that they have. I live in Oakland Gardens
in Queens, so it is really a shlep, but it is definitely worth the trip. There is nothing
that I have seen in Queens and Nassau that can come close to it.
The Origins of Glatt Mart – I’ll always remember Jerry Shocket. I was a customer at his family store on Coney Island Avenue & Avenue Z. When he and Mendy Bauman opened Glatt Mart, of course I remained a customer. He was the nicest person, and my family still misses him very much.
Kudos to you Glattmart Mart!! I was in your shop this week and was very impressed at how practical and convenient your Pesach shopping isles were done. Everything was so clean and neat.
The selection of the Shicks cakes was wonderful, their prices less expensive than what I’ve seen in other local shops. Your prices in general are as always very decent. Keep up the good work!
Have a wonderful Yom Tov, to all your customers as well.
There has never been a time that I come into the store and whatever I need if not out is cut and brought to me. They special order a certain spice for me which I had been buying there for years . They are a customer service oriented company. We can all lean from the entire staff there
For those of us who can’t come to the store and order by email, it would be very helpful if you set up a web site showing all items with prices and letting the customer click the items wanted. That way we could select what we’d like and the person putting together the order would know exactly what was ordered and avoid sending the wrong thing. It would probably also result in customers buying more items.
Another very helpful feature on other stores’ web sites lets the customer set up a list of items frequently ordered.That makes shopping much faster.
My husband thinks I have stock in glatt mart because its my #1 stop on the way one from work. I’m a customer for over 25 years. I used to shop at Glatt mart on east 19 street. Anyway, since Jeff joined the team the store became a more relaxed and friendly place. He’s always helping the customers with a smile and a nice word. Dov is also vey professional and nice to have around. The guys at the meat dpt. are amazing, and very helpful. And last but not least, Chuckie is part of the furniture… A nice person in a wonderland store. And the best orange shopping bags around!!!!!
I understand you are trying to look into why you have lost many customers. Quite honestly the reason is because your prices are exceptionally high. Even your sale prices are higher than other stores’ REGULAR everyday prices! Why not check circulars from other stores and compare, you will see your prices (on everything, every department!) are higher than every other store. Perhaps lower your prices and you will more than make up for it by winning back your old customers.hatzlacha.
Glatt Mart, the owner (s),the staff including delivery people have a monopoly on being kind,considerate, thoughtful and respectful. The prices are great, the meat the best and they treat their customers like family. Kol hakovod and may all your kvital’s be good.
just want to thank glatt mart for being here in support of the community of flatbush by offering “freezer space” to those who were affected by loss of electricity during hurricane sandy. we certainly could use other vendors like them in all flatbush neighborhoods to follow their lead in the future (we should’nt need it) Kol Hakavod and Yasher Koach
I just wanted to say how wonderful and thoughtful the owners of Glatt Mart (and its staff) are. After Hurricane Sandy they opened their commercial freezers to all those who did not have their power restored. They asked that the boxes be labeled and packed neatly and that the items must be picked up within one week after power is restored. Boxes can be delivered during store hours. Today until 10 pm and tomorrow until 11 pm.
I thought it was an incredible show of menchlachkeit and basic concern for their fellow man.